Home and office food delivery have a long history. Orders used to be placed on the phone just like today, but the difference is stakeholders don’t use the voice features anymore. Using the voice features is troublesome. Orders are easy to be misunderstood at the originating and receiving end resulting in endless numbers of disputes. The other problem was with making a payment for the food that customers received.

Restaurants suspended their dine-in operations to control the transmission of coronavirus disease. Restaurateurs are planning to move their business online. They should purchase a unique domain name for launching their restaurant online ordering system. They have to complete the website design with content, payment gateway, and mobile applications. Marketing campaigns help to bring tech-savvy consumers to the online restaurant for ordering foods.

Online food delivery platforms are serving hungry consumers across the nation, and they are making substantial profits. Startup companies such as Swiggy and Zomato have grown eminently in recent years. Cloud kitchens like Good Bowl and FreshMenu receive food orders from millions of customers on a daily basis, and they get revenue from customers. Small companies are unable to compete with the popular startups and went out of the race.

People should stay away from social events and public gatherings during the lockdown period. Restaurants discontinue their dine-in facility. They depends on orders from the online food ordering system. They optimize their food preparation process to reduce the cost of operation. Restaurateurs adopt new strategies like pre-packaged meals, contactless delivery and launch of new menus to stay ahead of lockdown challenges.

Mobile applications have more influence on our daily lives. Because of its accessibility, people prefer to use it for ordering food. The food delivery system has the convenience of buying foods from a wide range of restaurants. It provides discount coupons, cashback schemes and combo offers to attract online customers. This system seems as flexible as possible to help consumers and they get on-time delivery of delicious foods.